Please Note: To ensure accuracy in your target audience as well as reporting; never reuse / resend a broadcast that has a status of Completed.
- Global Broadcast appear at the top of the Instant Customer screen.
- Broadcast created from the Global Broadcast screens will not display on the campaign level broadcast tab.
- Select either SMS / Text, Email or Voicemails, to view a global list of all the broadcasts, across all campaigns.
- You can add a new broadcast or hover over an existing broadcasts to view more commands.
- Campaign specific broadcast display on the Campaign Broadcast tab.