Campaign Autoresponders Tab Brief Overview

Campaign Autoresponders Tab Brief Overview


The  Autoresponders  tab has the following options:  2014-03-18_1118.png

  • Add SMS: manually add a SMS autoresponder
  • Add Email: add Email autoresponder.
  • Add Voice Mail: add voicemail auto responder.
  • Add Disc: no longer valid, will be removed from screen.
  • Add Card: no longer valid, will be removed from screen.

 Auto Responder Columns:

  • Message: You can Edit, Delete or view Activity Log here by hovering over the message snippet. You can also preview the Text Glance and/or HTML Glance formats of the auto responder message.
  • Type:  Displays an Email or SMS message type along with Send message to: &  Deliver message: settings.
  • Next Send Out Time:  
  • Total Sent/Replies Received:  shows how many times the message was sent and/or received.  For example:  If an email is sent 12 times but is only received 11 times, you might be dealing with an email bounce.  The activity log would provide additional details. 
  • Opens/Unopened: displays percentage % rate of sent messages that were opened.  20% is an average.
  • Clicks/Not Clicked:  If you are using the Click Through URL  to track "clicks" on the link provided in your html email message.  
  • Unsubscribed:  Shows the number of opt-outs from the mandatory unsubscribe link at the bottom of your message. 
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