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Autoresponder Allow Replies - Forward replies to my Send SMS/Email Replies to Email

Autoresponder Allow Replies - Forward replies to my Send SMS/Email Replies to Email

1.  If you would like to use Allow Replies  for an existing autoresponder.  Hover your mouse over the autoresponder and select Edit button.  

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2.  The Autoresponder Reply option is located at the bottom of the message box.

autoresponder_messagebox.png   

 

3.  After turning Allow Replies On, you see two options for autoresponder replies:

  • Forward replies to my Send SMS/Email Replies to Email
  • Populate subscriber field with Reply

 allow_replies_options.png

 

 

4.  Forward replies to my Send SMS/Email Replies to Email (replies are not stored in the system)

  • This option sends replies to the Email address you have setup in your Campaign Details tab.
  • It is used for open-ended questions without a tag.
  • For Example:  "Please tell me your German Shepherd Training goals."

owner_email.png

 

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  • You can see the autoresponder was sent to a new subscriber in the activity log.

responde_log.png

  • You can even set the option to Resend  (desired time interval) the autoresponder if no reply is received.


resend_no_reply.png

 

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