Social Influence Score not Working - Social Influence Score 0 Zero
If you have turned on the Gather subscriber's influence score but don't see any social influence scores on Campaign Dashboard and the Global Influence score in subscriber list is 0 zero.
Please Note: This setting is not retroactive, so subscribers already in the campaign will not have a score. This feature only triggers scoring on all new subscribers to your campaign.
To run scores on existing subscribers, go to your Campaign Dashboard > Details tab > click the Influence. This checks anyone without a score.
Keep in mind that some people, will not have scores. If they subscribed with an email address that is not associated with any social sites, they will not score.