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Social Influence Score not Working - Social Influence Score 0 Zero

Social Influence Score not Working - Social Influence Score 0 Zero

If you have turned on the Gather subscriber's influence score but don't see any social influence scores on Campaign Dashboard and the Global Influence score in subscriber list is 0 zero.

 

 

 

 

  Please Note:  This setting is not retroactive, so subscribers already in the campaign will not have a score. This feature only triggers scoring on all new subscribers to your campaign.

To run scores on existing subscribers, go to your Campaign Dashboard > Details tab > click the Influence. This checks anyone without a score.

Keep in mind that some people, will not have scores. If they subscribed with an email address that is not associated with any social sites, they will not score.

 

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